Ask HN: How can X suspend paid accounts without explanation?
4 by santa_boy | 2 comments on Hacker News.
Recently X suspended my account without any reason (no spam, offensive content, etc) and after charging me for the entire year upfront. One valid thing, is I was doing a login automation on my personal laptop browser. I guess it assumed it was a bot. I tried to appeal for 4 times with no acknowledgement or response. Questions: 1) What options do I have to challenge X's suspension? 2) Are there Texas consumer protection laws that can help in this situation? 3) Has anyone else faced similar issues with X and found a resolution? Any advice or experiences would be greatly appreciated!