New ask Hacker News story: Airbnb Support Is Shit

Airbnb Support Is Shit
6 by realjohng | 3 comments on Hacker News.
I got bug bites at Airbnb. Doctor says its bed bugs. Host kicks me out same day leaving me stranded for the night and changes the locks, but says will refund. Next day he says he didn't find any bed bugs, so he will not refund, oh and plus cleaning fees! Airbnb support is just going back and forth, doing nothing. The trip is still "Current trip" so I'm paying for a stay that I'm literally locked out of. Lesson learned: think twice before booking Airbnb!