How to Help a Group Have Useful Postmortems?
2 by meristem | 1 comments on Hacker News.
I consult for a startup that wants to begin having postmortems. In this particular case product and engineering people will be at the table. The desire to create a retrospective reflection and learn from it originates from a place of surprise and frustration. Everyone is walking in with some negative feelings. LOTS of feelings. This is the first time I will be the only person who has been in such a meeting before, and there is groundwork I want to do before the meeting. If you were involved in starting postmortems or were around when they started happening, 1. What were the main roadblocks? and 2. What was specifically helpful in creating an environment where people believed they were not there to be blamed?